Please read these Terms and Conditions (“Terms”) carefully before using the Blucript platform. These Terms govern your access to and use of Blucript’s website, cloud-based software-as-a-service platform, APIs, and related services (collectively, the “Service”) and form a legally binding agreement between you and Blucript Technology Trading and Services LLC.
Words with capitalized initial letters have meanings defined below, regardless of whether they appear in singular or plural form.
By accessing or using the Service, You confirm that You have read, understood, and agree to be bound by these Terms. If You do not agree, You must not use the Service.
You represent that You are at least 18 years of age and have the authority to bind the entity You represent. Your use of the Service is also subject to our Privacy Policy.
Blucript provides a cloud-based SaaS platform offering messaging infrastructure, WhatsApp Business API connectivity, automation tools, dashboards, and related APIs for business use.
Blucript provides technical services only and does not independently initiate communications with end users.
You are solely responsible for all activity conducted through Your Account.
Paid Subscriptions are billed in advance and automatically renew unless canceled.
Failure to process payment may result in suspension or termination.
Continued use after fee changes constitutes acceptance.
Subscription fees are non-refundable except where required by law or as expressly provided in Section 13.3.
Free Trials may convert to paid Subscriptions unless canceled.
Use of WhatsApp Business APIs is governed by Meta and WhatsApp policies. You are responsible for lawful messaging and end-user consent.
You retain ownership of all Content. Blucript processes Content solely to provide the Service and does not claim ownership of customer or end-user data.
The Service is not designed to be compliant with the Health Insurance Portability and Accountability Act (HIPAA) or similar international health data regulations. You agree not to use the Service to collect, store, or transmit Protected Health Information (PHI) or any sensitive medical data unless a formal Business Associate Agreement (BAA) has been explicitly executed in writing between You and Blucript. If You use the Service for medical appointment booking or healthcare communications without a BAA, You assume all legal and financial liability, and You agree to obtain explicit, documented consent from end-users acknowledging the privacy risks before communicating via the Service.
Blucript performs routine backups but provides no guarantee of data availability or restoration, except as expressly provided in Section 13.4.
All Service-related intellectual property remains the exclusive property of Blucript or its licensors.
Any Feedback may be used by Blucript without restriction or compensation.
Blucript is not responsible for third-party platforms or services integrated with the Service.
Blucript may immediately suspend or terminate access for violations of these Terms, applicable laws, or platform policies.
If Blucript elects to discontinue the Service, or any material part of it, for any reason other than cause under Section 13.1, Blucript will give You at least sixty (60) days’ prior written notice, sent to the email address registered on Your Account. Blucript may additionally post such notice within the Service, but the email notice is the notice on which You may rely. Where the Service is discontinued because Blucript ceases trading, is wound up, or enters insolvency, liquidation, or an equivalent proceeding, Blucript will use commercially reasonable efforts to give You the same notice at the earliest point it is permitted to do so. This notice period may be shortened only where Blucript is prevented from observing it by law, by order of a court, regulator, or insolvency officeholder, or by circumstances outside its reasonable control.
Where the Service is discontinued under Section 13.2, or where Blucript terminates Your Subscription for any reason other than cause under Section 13.1, Blucript will refund the portion of any Subscription fees You have prepaid that covers the period after the effective date of termination, calculated on a pro-rata basis. This Section prevails over Section 5.4. Nothing in this Section overrides the order of priority in which claims must be settled under applicable insolvency law.
Notwithstanding Section 9, Blucript will keep the Service’s data export functionality available to You throughout the notice period described in Section 13.2 and for a further thirty (30) days after the effective date of termination, so that You may retrieve Your Content. Where that functionality is unavailable, You may request an export of Your Content by writing to support@blucript.com within that period, and Blucript will provide it in a structured, commonly used, machine-readable format at no additional charge. The export covers Your message records and contact data. Media attachments such as images, documents, audio and video remain available to download directly from the Service for as long as Your data is retained, so You can save any You wish to keep at any time. Retention and deletion of Your Content after that period is governed by our Privacy Policy.
You may not assign or transfer these Terms without Blucript’s prior written consent. Blucript may assign or transfer these Terms, in whole or in part, to an Affiliate or to a successor in connection with a merger, acquisition, corporate reorganisation, or sale of all or substantially all of its assets, provided that the successor agrees in writing to be bound by these Terms. These Terms bind and benefit the parties and their permitted successors and assigns.
You agree to indemnify and hold harmless Blucript from claims, damages, penalties, or losses arising from Your use of the Service or policy violations.
Blucript will notify You in writing of any claim for which it seeks indemnification without undue delay after becoming aware of it. A failure or delay in giving that notice relieves You of Your obligations under Section 14.1 only to the extent You are materially prejudiced by it. You may assume control of the defence and settlement of the claim using counsel of Your choosing, provided that You may not settle any claim in a way that imposes any obligation, payment, or admission of liability on Blucript without Blucript’s prior written consent, such consent not to be unreasonably withheld. Blucript may participate in the defence at its own expense, and each party will give the other reasonable cooperation and information in connection with the claim.
Subject to Section 15.3, Blucript’s total aggregate liability arising out of or in connection with these Terms or the Service shall not exceed the greater of (a) the amount paid by You to Blucript in the twelve (12) months preceding the event giving rise to the claim, or (b) USD 100.
Subject to Section 15.3, Blucript shall not be liable for any indirect, incidental, special, or consequential loss, or for any loss of profits, revenue, goodwill, business opportunity, or anticipated savings, whether or not such loss was foreseeable.
Nothing in these Terms excludes or limits Blucript’s liability for fraud or fraudulent misrepresentation, gross negligence, willful misconduct, death or personal injury caused by its negligence, or any other liability that cannot lawfully be excluded or limited. The cap in Section 15.1 does not apply to Blucript’s obligation to pay refunds due under Section 13.3. That obligation is instead limited to the amount of Subscription fees You have prepaid that is attributable to the unexpired portion of Your then-current Subscription term.
Except as expressly stated in these Terms, the Service is provided “AS IS” and “AS AVAILABLE” without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Blucript does not warrant that the Service will be uninterrupted, error-free, or available in perpetuity.
Nothing in this Section limits or excludes the commitments Blucript makes in Sections 13.2, 13.3, and 13.4, which apply notwithstanding this disclaimer.
These Terms are governed by the laws of the State of Qatar. Courts of Doha, Qatar have exclusive jurisdiction.
Invalid provisions do not affect the enforceability of remaining Terms.
These Terms, together with our Privacy Policy and any applicable Order Form or Subscription confirmation, constitute the entire agreement between You and Blucript regarding the Service and supersede all prior or contemporaneous agreements, communications, and representations, whether oral or written, including any statements made during sales discussions, demonstrations, calls, emails, or other correspondence.
You acknowledge that You have not relied on any representation, warranty, or commitment not expressly set out in these Terms in deciding to use the Service. Any description of features, performance targets, response times, availability, or support commitments provided outside these Terms (including via email or other correspondence) is for informational purposes only and does not form a binding contractual obligation unless expressly incorporated into these Terms in writing.
The English version of these Terms shall prevail in case of conflict.
Blucript may update these Terms from time to time. Where a change materially reduces Your rights or materially increases Your obligations, Blucript will give You at least thirty (30) days’ notice before it takes effect, sent to the email address registered on Your Account. Other changes, including clarifications and corrections, take effect when posted.
The current version of these Terms is always available at https://blucript.com/terms-and-conditions with a revised “Last updated” date. If You do not wish to accept a material change, You may terminate Your Subscription before it takes effect by writing to support@blucript.com, and Blucript will refund the portion of any prepaid Subscription fees attributable to the unexpired portion of Your then-current Subscription term. Continued use of the Service after a change takes effect constitutes acceptance of the updated Terms.
Blucript Technology Trading and Services LLC
Doha, Qatar