Privacy Policy

1. Company Information

• Legal Name: Blucript Technology Trading and Services LLC
• Commercial Registration: CR 202885
• Country of Incorporation: Qatar

Registered & Operational Address:
Office B11, Hub Business Center,
Building No. 78, Street No. 840, Area No. 39,
Al Naaser, Doha, Qatar

Website: https://blucript.com
Support Email: support@blucript.com
Privacy Contact: privacy@blucript.com

2. Definitions

• Account means a unique account created to access the Services.
• Company refers to Blucript Technology Trading and Services LLC.
• Customer means a business entity using our Services.
• End User means an individual communicating with a Customer via WhatsApp.
• Personal Data means any information relating to an identified or identifiable individual.
• Service refers to our website and SaaS platform.
• You means the individual or legal entity accessing or using the Services.

3. Scope of This Privacy Policy

• Website visitors
• Business customers using our SaaS platform
• Authorized users of customer accounts
• End users communicating with businesses via WhatsApp using our platform

This Privacy Policy does not replace or override the privacy policies of Meta or WhatsApp, which govern their independent processing of personal data.

4. Our Role: Data Controller & Data Processor

4.1 Data Controller

• Account registration and administration
• Billing and subscription management
• Customer support
• Website and platform operations

4.2 Data Processor

• WhatsApp messages and media
• End-user phone numbers and profile names
• Messaging-related metadata via WhatsApp Business API

5. Personal Data We Collect

5.1 Business Customer Data

• Name
• Email address
• Phone number
• Login credentials
• Billing and payment details
• Usage logs and system activity data

5.2 End-User (WhatsApp User) Data

• Phone numbers
• Profile names
• Message content
• Media files

5.3 Sensitive & Health Data

We do not intentionally collect Sensitive Personal Data (such as health or medical information). If a Customer or End User transmits such data through our Services, it is processed under the strict assumption that the Customer has obtained the necessary explicit, documented consent from the End User as required by applicable data protection laws before utilizing our Services.

6. Message Storage & Data Retention

• Stored only while subscription is active
• Retained for 90 days after termination
• Permanently deleted unless legally required

7. Data Security

• Encryption at rest and in transit
• Role-based access controls
• Audit logging
• Secure cloud infrastructure

8. Cookies & Website Tracking

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. We use essential cookies for basic functionality and security. We may also use analytics and marketing cookies (such as Google Analytics or Meta Pixel) to improve our Services, analyze usage, and deliver relevant advertisements. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent; however, if you do not accept cookies, you may not be able to use some portions of our Services.

9. Data Subject Rights

• Access personal data
• Correct inaccurate data
• Request deletion
• Export data
• Object to or restrict processing

Requests may be submitted to privacy@blucript.com.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

Email: privacy@blucript.com
Website: https://blucript.com/privacy-policy.html

Blucript Technology Trading and Services LLC
Doha, Qatar